Shopping for Gifts? Order by Wednesday, December 17 for Christmas Delivery 🎄

Terms of service

Summary of Our Terms

By shopping at Chuck Levin’s Washington Music Center or using chucklevins.com, you agree to our full Terms of Service and Privacy Policy.
Here’s the short version:

  • Your Use: Please use our site lawfully and responsibly.

  • Orders & Payments: Prices, product info, and availability may change. We reserve the right to cancel or limit orders.

  • Returns: See our Return Policy for details on exchanges or refunds.

  • Copyrights & Trademarks: “Chuck Levin’s®,” “Washington Music Center®,” and “Everything in Music®” are our registered marks. You may not reuse our images, text, or logos without permission.

  • Accessibility: We strive to make our site accessible. If you encounter an accessibility issue, contact info@chucklevins.com or call 301-946-8808.

  • SMS & Email Marketing:

    • By providing your number or email, you agree to receive marketing messages and updates.

    • Message frequency varies. Msg & data rates may apply.

    • Reply STOP to unsubscribe or HELP for info.

    • You can unsubscribe from emails anytime using the link provided.

  • Arbitration: Any disputes—including accessibility or website-related issues—will be resolved through individual arbitration in Montgomery County, MD. No class actions or jury trials.

  • Governing Law: Maryland and U.S. law apply.

    __________________________________________

    TERMS OF SERVICE

    Last Updated: October 27, 2025

    Overview

    This website is operated by Chuck Levin’s Washington Music Center (“Chuck Levin’s,” “we,” “us,” “our”).
    By accessing chucklevins.com, creating an account, or making a purchase, you agree to these Terms of Service (“Terms”).
    Any new features or tools added to the store are subject to these Terms. We may update these Terms at any time by posting a revised version on this page; your continued use of the site constitutes acceptance of the updated Terms.
    Our store is hosted by Shopify Inc., which provides the online e-commerce platform enabling us to sell products and services.

    1. Online Store Terms

    You must be at least the age of majority in your jurisdiction (or have parental consent) to use our Services.
    You may not use the site for unlawful purposes or transmit harmful code. Violations may result in immediate termination.

    2. General Conditions

    We may refuse service to anyone at any time. Content transmitted (except payment data) may travel unencrypted across networks. You agree not to reproduce, resell, or exploit any part of the Service without our written consent.

    3. Accuracy of Information

    Information on the site is provided for general reference and may not be current or complete. Reliance is at your own risk.

    4. Modifications to Service and Pricing

    Prices, products, or services may change without notice. We may discontinue items or features at any time without liability.

    5. Products or Services

    Some products are available only online and in limited quantities. Colors and images may vary by device. We may restrict or cancel orders and limit quantities. All descriptions and prices are subject to change at our discretion.

    6. Billing and Account Information

    We may refuse or limit orders (e.g., per account, card, or address). You agree to provide accurate, current information and promptly update it so we can complete transactions.

    7. Optional Tools

    We may provide access to third-party tools “as is.” Your use of such tools is at your own risk and subject to the providers’ terms.

    8. Third-Party Links

    Our site may contain links to third-party websites. We are not responsible for their content, policies, or transactions. Please review third-party terms carefully.

    9. User Submissions and Feedback

    If you send creative ideas, reviews, or suggestions (“Submissions”), you grant Chuck Levin’s a worldwide, royalty-free license to use, modify, publish, or distribute them without obligation or compensation. You represent that your Submissions do not infringe others’ rights or contain malicious code.

    10. Personal Information

    Your submission of personal information through the site is governed by our Privacy Policy.

    11. Errors and Omissions

    We may correct typographical or pricing errors and update information at any time without notice, including after an order is placed.

    12. Prohibited Uses

    You agree not to use the site for unlawful, fraudulent, defamatory, harassing, discriminatory, or obscene purposes, to transmit malware, to scrape data, or to circumvent security. We may terminate access for violations.

    13. Accessibility Notices and Arbitration

    a. Reporting Accessibility Issues
    We strive to comply with WCAG 2.2 Level AA, the Americans with Disabilities Act (Title III), and Section 508.
    If you encounter a barrier on our website, email info@chucklevins.com or call 301-946-8808 with:
    (i) the URL or feature in question, (ii) a description of the issue, (iii) your device and assistive technology (if any), and (iv) any screenshots.

    b. Informal Resolution Period
    You agree to allow 30 days for us to investigate and attempt to resolve the issue before commencing any legal or arbitration proceeding.

    c. Arbitration Agreement
    To the fullest extent permitted by law, any unresolved claim relating to website or mobile accessibility shall be resolved by binding arbitration before JAMS or the American Arbitration Association (AAA) under their consumer rules, as modified here. The Federal Arbitration Act (9 U.S.C. § 1 et seq.) applies.

    d. Venue and Fees
    Arbitrations will occur in Montgomery County, Maryland, or by remote video. Each party bears its own legal fees unless law provides otherwise. Either party may bring an individual small-claims case locally.

    e. Class and Jury Waiver
    YOU AGREE TO BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY AND WAIVE ANY RIGHT TO A JURY TRIAL OR CLASS ACTION. If this waiver is unenforceable, this section is severed and the rest remains in effect.

    14. Disclaimer of Warranties and Limitation of Liability

    The site and all products and services are provided “AS IS” and “AS AVAILABLE.” We make no warranties of any kind, express or implied. To the maximum extent permitted by law, Chuck Levin’s and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from use of the Service or any product.

    15. Indemnification

    You agree to indemnify and hold harmless Chuck Levin’s and its officers, employees, and affiliates from claims arising out of your violation of these Terms or applicable law.

    16. Severability

    If any provision is found invalid or unenforceable, the remaining provisions remain in effect to the maximum extent permitted by law.

    17. Termination

    These Terms remain effective until terminated by either party. We may suspend or terminate the Service at any time. Your obligations for payments and indemnities survive termination.

    18. Governing Law

    Except where federal law preempts, these Terms are governed by the laws of the State of Maryland, without regard to conflict-of-law rules. The Federal Arbitration Act governs Section 13.

    19. Changes to Terms

    You can review the most current version of these Terms on this page. Your continued use of the site after changes constitutes acceptance.

    20. Contact Information

    Questions about these Terms should be sent to:
    Email: info@chucklevins.com
    Phone: 301-946-8808
    Mail: Chuck Levin’s Washington Music Center, 11151 Veirs Mill Road, Wheaton, MD 20902

    21. Intellectual Property — Trademarks and Copyrights

    All content on chucklevins.com —including text, graphics, logos, images, audio, video, and software— is owned by Chuck Levin’s Washington Music Center or its content providers and protected by U.S. and international laws.

    Trademarks: “Chuck Levin’s Washington Music Center®,” “Everything in Music®,” and “Big Chuck®” are trademarks or registered trademarks of Chuck Levin’s Washington Music Center. Unauthorized use is prohibited under the Lanham Act (15 U.S.C. §§ 1051 et seq.).

    Copyright: Site content is protected by the U.S. Copyright Act (17 U.S.C.). You may not copy, modify, or redistribute any content without written consent, except for personal, non-commercial use.

    DMCA Notice: If you believe material on this site infringes your copyright, send a notice to info@chucklevins.com with your contact information, identification of the work and infringing material, and a statement under penalty of perjury that your claim is accurate. We will respond consistent with 17 U.S.C. § 512(c).

    22. Communications, SMS, and Email Marketing

    a. Electronic Consent
    By providing your contact information, creating an account, or making a purchase, you consent to receive electronic communications from Chuck Levin’s, including emails, texts, and notifications, under the E-SIGN Act (15 U.S.C. § 7001 et seq.).

    b. SMS/Text Messaging Program

    • You may receive recurring automated promotional and transactional texts (e.g., order updates, events, special offers).

    • Message frequency varies. Standard message and data rates apply.

    • Reply STOP to opt out or HELP for assistance.

    • Consent is not a condition of purchase.

    • Participation is subject to your carrier’s terms and the CTIA Messaging Principles and Best Practices.

    c. Email Marketing
    By subscribing to our newsletter or providing your email at checkout, you consent to receive marketing emails under the CAN-SPAM Act (15 U.S.C. § 7701 et seq.). You can unsubscribe anytime via the link in each email. Transactional emails (e.g., order confirmations) will still be sent as needed.

    d. Service Messages
    Order confirmations, shipping updates, and support emails are considered necessary service communications and may not include unsubscribe options.

    e. Accuracy and Opt-In Records
    You agree to provide accurate contact information and maintain your preferences. We retain timestamped records of opt-ins to comply with TCPA and CAN-SPAM requirements.

    f. International Users
    For users outside the U.S., communications comply with GDPR and Canada’s Anti-Spam Legislation (CASL). You may withdraw consent at any time.

    23. Miscellaneous

    These Terms constitute the entire agreement between you and Chuck Levin’s regarding your use of the site. Failure to enforce any provision does not waive our rights. We may assign these Terms without notice in connection with a merger or reorganization.