Careers

Thank you for your interest in applying to work at Chuck Levin's. We are always happy to accept applications, however you may only receive a response to an active job listing. Please apply using our online application form or email your resume and cover letter to employment@chucklevins.com with the appropriate reference. You can also fax applications to 301-946-0487. Chuck Levin's is an Equal Opportunity Employer.

AVAILABLE POSITIONS

  • General Inquiries

    Please use the general inquiry form to send in your resume and we will match it to open positions as they become available.
    Check back often as new positions are listed regularly.

  • Orchestral String Instrument Repair Technician

    Chuck Levin’s Washington Music Center has an immediate opening for highly skilled and experienced Orchestral String Instrument repair technicians. Located just outside of the nation’s capital, Chuck Levin’s has been the leading independent strings retailer since 1958.

    We are interested in seasoned veteran repair technicians as well as recent repair school graduates. Applicants must have the ability to perform all manner of repairs on instruments of the violin family, including double bass.

    Graduate certification from an accredited repair school or two years of instrument repair experience is required.

    We offer competitive benefits such as health, dental, paid vacation, sick leave, and a 401K plan.

    Compensation will be based on experience and productivity.

    Washington Music Center is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment with no regard to race, color, religion, sex, national origin, disability, or protected veteran status.

  • Woodwind Repair Technician

    Chuck Levin’s Washington Music Center, has an immediate opening for highly skilled and experienced woodwind repair technicians. Located just outside of the nation’s capital, Chuck Levin’s has been the leading independent brass and woodwind retailer since 1958.

    We are interested in seasoned veteran repair technicians as well as recent repair school graduates.

    Graduate certification from an accredited repair school or two years of instrument repair experience is required.

    We offer competitive benefits such as health, dental, paid vacation, sick leave, and a 401K plan.

    Compensation will be based on experience and productivity.

    Washington Music Center is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment with no regard to race, color, religion, sex, national origin, disability, or protected veteran status.

     

  • Web Product Specialist

    Chuck Levin's has an entry-level position open on our web team for a Web Product Specialist. As a part of our growing web team, you will be responsible for building and auditing product information for products to be listed online. Additionally, you will be responsible for providing support to our Order Fulfillment Specialist when necessary; including order processing, live chat, and basic customer service duties. Ideal candidates will possess strong written communication skills and knowledge of musical instruments.

    This is a full-time position with benefits available to include health insurance, dental insurance, life insurance, and 401K. 

    Symphonic and orchestral instrument knowledge and experience is highly preferred.

    Cover letters are required for application to determine writing proficiency.

     

    Duties Include:


    * Pulling and compiling data from multiple sources (price files, inventory reports, manufacturer's websites, etc.) to create comprehensive and accurate listings.
    * Running and manipulating Excel reports in order to populate a master audit file (ability to sort, filter, copy/paste, etc.)
    * Basic order processing duties (product retrieval, printing pick/pack lists, printing labels and packing for shipment)
    * Live Chat and customer service (engage with customers who initiate live chat on our site and gather info to pass them to the appropriate salesperson)
    * Other duties as assigned.

    Requirements:


    * High School Diploma or GED – Some college preferred
    * Minimum 1 year professional experience in a data entry or customer service related field
    * Strong computer skills – ability to learn custom programs and workflows easily
    * Excellent written communication skills – To be assessed from cover letters (required for application)
    * Ability to lift up to 75 lbs.
    * Some Saturday availability required

     

    Job Details:


    * Full-time (40 hrs per week)
    * Hours will be similar to 9-5 or 10-6

    If you enjoy working as part of a team of like-minded individuals to help drive sales and increase market share, this job is for you.


    Chuck Levin's Washington Music Center is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, disability, or protected veteran status.

     

  • E-Commerce Manager

    The E-Commerce Manager will oversee all aspects of e-commerce to ensure that the company maintains an authentic and credible online presence, stays current on emerging e-commerce trends and technology, and continues to grow profitability for all online channels. This is an executive-level management position that involves working closely with all areas of the business - acting as the liaison between Merchandising, Marketing, Planning, Fulfillment, and Operations teams.
    This is a full-time position. Compensation is negotiable and will include full benefits such as health, dental, and life insurance as well as 401K.

    Cover letters are required for application to determine writing proficiency.

     

    Responsibilities:


    * Monitor sales on all online channels, and use data to optimize on-site merchandising and presentation.
    * Work with the executive management team to establish operational budgets and sales forecasts.
    * Monitor site metrics and provide detailed performance updates to upper management.
    * Develop and manage a team of support staff (including web content producers and web site customer service staff) and handle scheduling, training, and recommending new hires as needed to support the online channel.
    * Develop and maintain a current competitive market analysis to include sales trends, available technology and competitors positioning and pricing strategy.
    * Monitor product reviews, website feedback, and social media activity to identify areas of concern and pinpoint opportunities for improvement in the overall customer experience.
    * Establish customer service benchmarks, standards, and training materials.
    * Work with Information Technology Team to establish a Resource Protection Plan and Disaster Recovery Plan.
    * Work with buyers to maintain stock levels, oversee product availability needs, and devise sale/clearance strategies.
    * Help develop strategic industry partnerships for marketing partnerships, exclusive offerings, and promotions.
    * Identify opportunities to create compelling email campaigns to increase conversions.
    * Identify and explore new technology and sales tools to enhance Chuck Levin’s digital presence and drives sales.
    * Handle UX and UI development, keeping the site fresh and optimizing for new platforms (mobile, app, etc.)
    * Identify, qualify, and install applicable website apps to improve customer experience and analysis.
    * Translate the needs and goals of the business into clearly defined criteria for success.
    * To always be honest, fair, and ethical in business dealings with all staff, customers, and WMC executives.


    Requirements:


    * A passion for music and music equipment.
    * Proficiency with Microsoft Office Suite (Office 365) and HTML/CSS
    * 5+ years of experience leading digital and online web store activities/teams, acting as a subject matter expert
    * 2+ years of experience working in Omnichannel retail environments involving traditional brick-and-mortar outlets, e-commerce sites, multi-media, content management, personalization, customer segmentation, SEO, and performance tracking and analysis.
    * Experience using Shopify Plus E-Commerce platform is required. Experience using other related e-commerce platforms such as Magento and Big Commerce is a plus.
    * Experience with the website development processes, some technical expertise, and a strong eye for pleasant and consistent aesthetic.
    * Familiarity with third party channel sales on platforms such as Ebay (required), Amazon, and Reverb.
    * Ability to adapt quickly to changing priorities and to manage multiple tasks simultaneously.
    * Superior analytical, problem solving, organizational, and oral and written communication skills.
    * Excellent negotiation and presentation skills.
    * Exhibit and demonstrate a strong understanding of modern and innovative online digital marketing practices.
    * Ability to proactively identify, pursue, and execute opportunities for business process improvement.
    * Customer-centric mindset with a passion for improving the overall consumer experience.
    * Knowledge within the retail music industry, with established contacts and relationships being considered a strong asset.
    * Experience working with MS Navision (Dynamics NAV) would be ideal but strong management experience with any modern ERP/ CRM/ DRP and inventory management platform would still be considered a strong asset.
    * Familiarity with image editing software (Adobe Photoshop) preferred.

     

    Washington Music Center is an Equal Opportunity/ Affirmative Action Employer. All qualified applicants will receive consideration for employment with no regard to race, color, religion, sex, national origin, disability, or protected veteran status.

     

  • Accounts Payable Clerk

    Chuck Levin’s Washington Music Center has an opening for a fulltime Accounts Payable Clerk to process a large volume of invoices, enter order confirmations, and verify costs against purchase orders.

    Requirements:


    * Five or more years of Accounts Payable and Inventory Control experience (utilizing purchase orders and receiving reports).
    * Ability to resolve vendor disputes and reconcile vendor statements.
    * Proficient with Microsoft Office (Excel and Word).
    * High school diploma or GED equivalent required. Some college (with experience in Accounting) preferred.
    * College-level basic Accounting.
    * Knowledgeable in basic Accounting procedures, practices, and principles.
    * Ability to determine work priorities to meet scheduled deadlines and terms of invoices.
    * Ability to follow, apply, and interpret instructions.
    * Must have great communication skills to interact with both co-workers and vendors.
    * Must be able to multitask and take on new tasks as assigned.

     

    Salary commensurate with experience. Benefits include health, dental, life insurance, and 401K. Hours would be fulltime Monday - Friday

    Chuck Levin's Washington Music Center is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, disability, or protected veteran status.

     

  • General Stock / Inventory

    Chuck Levin’s Washington Music Center seeks qualified candidates for one entry-level General Stock/ Inventory position.

    This position is full-time and comes with competitive benefits such as health insurance, dental insurance, life insurance, paid vacation, sick leave, and 401K. 

    Duties Include:


    * Loading/ unloading delivery trucks.
    * Merchandising items.
    * Maintaining accurate inventory through physical inspection and the use of Microsoft Navision software.
    * Cycle counts.
    * Assisting with customer and salesmen needs.

    Requirements:


    * Must have some weekend and evening availability.
    * Steady and consistent employment history.
    * High school diploma or GED equivalent.
    * Computer proficiency with an emphasis on Microsoft Office Suite (Excel, Word, Outlook).
    * Ability to lift 75 pounds regularly with ease.
    * Some college preferred.
    * 2 years stock or warehouse experience preferred
    * Interest in the music industry or music retail strongly preferred.

     

    Chuck Levin's Washington Music Center is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, disability, or protected veteran status.

     

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